Privacy Policy
How we collect, use, store, protect, retain and delete personal data and Amazon Selling Partner API data. This policy applies to scalerpath.com and to the ScalerPath Platform. The data controller is RAPDM, Unipessoal LDA, trading as ScalerPath.
Last updated: 3 November 2026
Data we collect
Three categories, collected for distinct purposes.
Information you give us
Name, email address, company or brand name, and details about your Amazon business that you share through our forms or during onboarding.
Selling Partner API data
Data authorized by the seller and retrieved through Amazon's Selling Partner API.
- Sales and traffic data, including Brand Analytics reports
- Inventory data
- Listings and catalog data
How the service is used
Technical logs generated when you access the Platform, used to operate, secure and troubleshoot the service.
How we use it
Solely to provide the service
Amazon Information is used solely to provide Platform dashboards, reporting and forecasting to the authorized account owner. We do not use it for any other purpose.
No secondary use
- Never sold
- Never used for advertising
- Never used to train models
- Never combined across sellers
- Never used to calculate insights about Amazon's business
Storage and protection
Data is encrypted in transit via TLS and encrypted at rest.
Restricted by job function
Access to stored data is restricted by job function and granted only to personnel who require it to operate the service. Credentials are never hardcoded and never shared.
Controls, monitoring and response
We maintain network controls, monitoring, and an incident response plan that provides for notification within 24 hours of a confirmed security incident.
Sharing
The authorizing seller and approved staff
Amazon Information is visible to the authorizing seller and the users they approve. ScalerPath staff can access it only when needed to operate the service or support that seller. It is not shared with other customers or affiliated companies, and it is not sold.
Google only
Amazon Information is stored and processed in Google Cloud (BigQuery, Cloud Run) and Google Workspace (Google Sheets, Apps Script). It is not disclosed to any other third party unless the law requires it. Google is bound by confidentiality and security obligations at least as strict as ours.
Forms and booking
Our website forms are delivered through Formspree. If you book a call, Calendly receives the details you enter and handles the booking. Neither service receives Amazon Information from us.
Retention and deletion
Reporting data
Non-identifying reporting data for your own account is kept for the life of your account, so your historical trends stay available. It is never combined with other sellers' data.
Within 30 days
All data is deleted within 30 days of a deletion request, or within 30 days of the seller revoking Selling Partner API authorization.
Your rights
Under the GDPR you may exercise the following rights over your personal data.
- Access. Request a copy of the personal data we hold about you.
- Correction. Ask us to correct data that is inaccurate or incomplete.
- Deletion. Ask us to delete your personal data.
- Portability. Receive your personal data in a structured, machine readable format.
- Objection. Object to processing of your personal data.
To exercise any of these rights, email hello@scalerpath.com.
Contact
For any privacy request, contact us at hello@scalerpath.com.